Notes
The reasoning is free. The file is the shop.
What to write when the client goes quiet, the scope moves, or the rate has to change. No throat-clearing.
- What to write when a client goes quiet, and when to stop writingThey read it and said nothing. Here is what to send on day 2, what to send on day 5, and the rule that tells you when to stop.
- How to ask a client to pay an overdue invoiceA polite, firm email for an invoice that's late. What to say on day one, day seven and day fourteen, and the line that gets it paid without a fight.
- The four sentences that end scope creep without a fightThey asked for one more small thing. Here is how to price it in writing without a confrontation and without working for free.
- What to put in a freelance scope of workA simple scope of work for freelancers. What's included, what isn't, and what a change costs, agreed in writing before the first hour so scope creep never starts.
- How to raise your rates with a client you actually likeThe rate increase, written so it lands once and holds: what to say, when to send it, and what to do when they push back.
- How to fire a client politelyHow to end it with a client who costs more than they pay, in writing, without burning the bridge or the reference. What to say and what to leave out.
- How to write a project handoff emailHow to hand off a project without a meeting. What's done, what's next, where everything lives and who to ask, in one email the next person can actually use.
- How to decline a meeting that should be an emailHow to turn a proposed call into a written answer without sounding difficult. The reply to send, and when a call really is the better option.